FAQ
Frequently Asked Questions (FAQ)
1. What is The Fresh Gym. and what do you do?
We specialise in the deep cleaning of gyms and especially rubber mats and all floors including Astro turf, wet areas and hard floors - using our innovative 3S Method (Scrub, Suction, Squeegee). Our advanced technology quickly and effectively cleans mats, removing dirt, grime, sweat, and stains, leaving them dry and ready for use in minutes – without damaging your mats. We polish equipment and keep you facility sparkling.
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2. What is the 3S Method?
The 3S Method combines powerful scrubbing, suctioning, and squeegeeing to thoroughly clean your gym mats. It uses fresh water, pH-neutral detergents, and natural hair brushes, ensuring a deep clean without leaving residue or damaging the mats. Our method is 3x faster than conventional mopping and reduces water and chemical use by up to 75%.
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3. Where do you provide your services?
We offer cleaning services to the Sydney Metro Area.
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4. How much does it cost?
We offer affordable rates starting at just $3 per m². Plus, new customers can get 50% off their first clean.
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5. How long does it take for the mats to dry?
Our technology uses 75% less water and ensures quick drying, meaning your mats will be ready for use in minutes. No more waiting hours for mats to dry after cleaning!
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6. Do I need to provide power or water for the cleaning?
No! Our equipment is self-contained and does not require power or water access from your gym. We bring everything we need to get the job done quickly.
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7. Is the cleaning process safe for my mats?
Absolutely! Our system uses gentle, natural hair brushes and pH-neutral detergents to avoid any damage. We apply just the right amount of pressure (16kg) to remove dirt without harming the rubber.
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8. How soon can you clean my mats?
We aim for quick turnarounds and can often clean your mats during your gym’s off-peak hours to minimise disruption. Our cleaning process is fast and efficient, so you won’t lose valuable training time.
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9. Will the cleaning process leave any residue or smell?
No! Our process ensures no residue is left behind. We also use fresh, non-toxic detergents that leave your gym mats smelling clean and fresh.
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10. Can I book regular cleanings?
Yes! We offer flexible cleaning schedules tailored to your gym’s needs. Whether you require one-time cleaning or regular maintenance, we can create a plan that works for you.
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11. How do I book my first clean?
Simply contact us through our website to schedule your first clean.
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12. What if I’m not happy with the results?
We’re committed to ensuring you're fully satisfied. If you’re not happy with the results, let us know, and we’ll work with you to make it right. Customer satisfaction is our top priority!
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13. Can you clean mats with specific stains or high-traffic areas?
Yes! Our advanced cleaning technology can tackle even the toughest stains and high-traffic areas. Whether it's chalk, sweat, or spills, we’ll leave your mats looking brand new.
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14. Why is clean gym equipment important?
Maintaining clean gym mats is crucial for hygiene, safety, and member satisfaction. Dirty mats can lead to unpleasant odours, grime build-up, and even cause skin irritation or injuries. Clean mats contribute to a welcoming, professional atmosphere that keeps your members coming back!
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15. Are your cleaning methods eco-friendly?
Yes! We use environmentally friendly methods that reduce water and chemical use by up to 75%. Our process is safe for your mats, your members, and the planet.